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Use Case

Product Adoption

Product adoption starts with learning, not just guidance

Reduce training friction and accelerate user onboarding through intuitive and in-app learning experiences.

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Only 20% of softwares features are actually used.
‍MeltingSpot changes the equation.

Leverage MeltingSpot.
To fast-track product adoption.

Traditional Product adoption

Static guides and product tours

One-size-fits-all helpdesk

Unrealistic CS expectations

Slow & resource heavy activation process

Customer training friction

With MeltingSpot

Create training content in a breeze.

Build automated learning paths

Reduce CS efforts

Analyse customer activities

Keep your customer in your product

Host product webinars in your platform

The 4 Pillars of effective software adoption

Centrealized

Build a home for your product marketing

Centralize all your product marketing materials—tutorials, webinars, and guides—into one unified hub. Make it easier for users to access resources and explore your product’s full potential, all within your platform.
Immersive

Go beyond guides and product tours

Move past traditional guides and product tours by embedding interactive, in-app learning experiences. Help users build lasting knowledge through immersive and actionable content tailored to their journey.
Adaptive

Create personalised learning experiences

Deliver personalized, data-driven learning paths that adapt to individual user needs and behaviors. Provide the right guidance at the right time, ensuring every user feels supported and empowered.
Actionable insights

Measure your product marketing efficiency

Track how users interact with your educational content and tie these insights to key metrics like feature adoption, customer satisfaction, and churn reduction. Optimize your strategy based on real data.
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Want to learn more?

 Streamline your $tack.

Everything, one platform.

Must-Have Features for Effective Product Adoption

Empower your users with a tailored, in-product learning experience.
Embed
Centralize all training resources directly in the software for seamless access.
Authentication
Use Single Sign-On (SSO) to connect any user to your Academy.
Integrations
Connect MeltingSpot with your CRM and CS tools for seamless data sync.
Automations
Segment users and trigger custom journeys based on your product and academy activities.
Learning Paths
Personalize training based on user roles to increase relevance and engagement.
Customer Activities
Track progress and engagement to continuously refine the training experience.

Real Results.

+40%
Revenue per active user
+50%
Feature usage by customers
-30%
Churn Rate reduction

Real Impact. Real Stories.

Vincent Gouedard

Co-founder @Fincome

“In-app training experiences that drive faster adoption and long-term engagement.”

At Fincome, our rapid growth meant we needed a scalable way to onboard and activate new users without constantly expanding our Customer Success team. With MeltingSpot, we’ve accelerated client activation by delivering personalized, in-app training experiences that drive faster adoption and long-term engagement.
Read full Customer Story

Check our expert guides and reports.

Boost your product adoption strategy.

Ebook: Upgrade your B2B SaaS Onboarding

Six Keys to Faster, Smarter & Personalized Experiences.

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Ebook: Digital Customer Education

How to keep your end-users engaged?

Download  Ebook

Educate your users
on your product,
in your product.

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Use Cases

Customer onboardingCustomer educationDigital customer successProduct adoptionPartner enablement

Resources

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Cheat sheets

Customer educationCustomer retentionCustomer activationCustomer academyCustomer engagementCustomer onboarding
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