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Use Case

Enterprise Software adoption

Transform how your team adopt enterprise software

MeltingSpot is a Software Adoption Platform that helps Change Management teams boost engagement, accelerate onboarding, and maximize the use of enterprise software like CRM and ERP—directly in-app.

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Only 20% of softwares features are actually used.
‍MeltingSpot changes the equation.

Leverage MeltingSpot.
Revolutionize your enterprise software adoption.

Traditional Training

Static guides tutorials

One-size-fits-all helpdesk

Unrealistic support expectations

Constantly changing processes

User training friction

With MeltingSpot

Create training content in a breeze

Build automated learning paths

Reduce Change Management efforts

Track user activities

Deliver continuous learning

Host workshops in the software

The 4 Pillars of effective software adoption

Smart Insights

Spot knowledge gaps and undersused features - automatically

Ensure every employee—digital natives and newcomers alike—can thrive in your digital transformation journey. Deliver the knowledge they need to navigate the software effectively.
Effortless Authoring

Create and deliver all types of training content - in a breeze

Create microlearning, live masterclasses, workshops, user communities directly in your software. Let your users choose the resources that best fit their learning style.
Personalized Learning

Push the right content to the right user - directly inside the software

Build learning paths that adapt to each user’s specific stage in their journey—whether they’re just getting started or have been using the software for years. This ensures they receive the most relevant training and support exactly when they need it.
DATA-DRIVEN

Track user behavior and optimize your change management strategy

Make sure users engage with all your training content. Tie views and completion rates to business outcomes such as adoption, process completion and user satisfaction.
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Must-Have Features for Effective Software Adoption

Empower your users with a tailored, in-product learning experience.
Embed
Centralize all training resources directly in the software for seamless access.
Authentication
Use Single Sign-On (SSO) to connect any user to your Academy.
Integrations
Connect MeltingSpot with your tools for seamless data sync.
Automations
Segment users and trigger custom journeys based on your product and academy activities.
Learning Paths
Customize content for users based on their role and experience, ensuring that training is relevant and valuable to each user.
User Activities
Track progress and engagement to continuously refine the training experience.

Real Results.

5x
Higher adoption of key features
-50%
Reduction in change management efforts
+75%
increase in user Satisfaction

Real Impact. Real Stories.

Alia ElKayar

chief Information Officer

“The result: increased employee engagement and better utilization of CRM feature”

A company sought to optimize CRM adoption among its employees. The goal was clear: improve the use of this essential tool to maximize its daily impact. However, the company faced significant challenges in training teams and providing access to educational content. With MeltingSpot, the company transformed its approach. The solution enabled the creation of tailored training paths directly within the CRM, while streamlining access to key resources. The result: increased employee engagement and better utilization of CRM features.
Read full Customer Story

Check our articles.

Boost your software adoption strategy.

In-App Learning

Revolutionizing Software adoption and change management

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Ebook: Digital Customer Education

How to keep your end-users engaged?

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Educate your users
on your product,
in your product.

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Customer onboardingCustomer educationDigital customer successProduct adoptionPartner enablement

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