The first AI Copilot for seamless software adoption

AI-powered in-app learning and content creation in one platform—train users, automate adoption, and boost engagement without ever leaving your software.
Only 20% of softwares features are actually used.
MeltingSpot changes the equation.
We reinvent software training through
,
More than just guidance, it's
to upskill your users and
.
Here’s how you’ll do it
Multimodal

1. Diversify Training Formats

Deliver a variety of content experiences tailored to your audience. From webinars and workshops to quizzes, courses, tutorials, and discussion forums—MeltingSpot empowers you to leverage or create any format with ease.

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💡 Harness AI to produce impactful content effortlessly and collaborate with experts to design workflows, craft adoption strategies, and achieve your business goals.
👉 learn more
In context

2. Personalize Learning Journeys

Unlock user potential by creating tailored training paths based on individual activities and progress areas.

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Julia Georgi
Co-founder & COO
We kept working getting users back in the product and at the same time we kept educating them on external tools. We decided to change the game and turned all our educational content into a very powerful user magnet.
IN-APP

3. Deliver In-App Content Seamlessly

Integrate personalized content and communications directly into your users' navigation flow—effortlessly enhancing their journey.

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Jonny Tennyson
Head of Customer Education
The place where you support your customer is absolutely central. There is no point piling up resources in a distant downtown library if your customers are not prepared to drive there.
analytics

4. Measure Performance with Precision

Analyze how your content and training pathways drive feature adoption, and adapt your strategy with data-backed insights for maximum impact.

PYV GARCIA
CEO
Dropping educational content right into your product is really made easy by the in-app education feature, and helps drive higher customer engagement.
Get Started with Self-Service Onboarding

6 Use Cases. All about Software Adoption.

Help employees master the tools they rely on.

Enterprise Software Adoption

See +200% features adoption by collaborators.

Software adoption
Training costs
Onboard customers seamlessly within your product.

Customer Onboarding

Support tickets
Time-to-activation

Accelerate by 50% time-to-value.

Keep customers informed and trained on new features.

Customer Education

Slash your support tickets by 2.

New features adoption
Customer engagement
Automate success workflows and boost team efficiency.

Digital Customer Success

Increase by 30% the number of clients managed per CSM.

Low touch automation
Self-service education
Drive feature adoption and uncover growth opportunities.

Product Adoption

Lower your churn by at least 30%.

New features adoption
Key features adoption
Equip partners to excel with your solution.

Partner Enablement

Activation costs
Partner engagement

Accelerate partner onboarding by 3.

Why . MeltingSpot?

More interactive than a Helpdesk
Less intrusive than a DAP
More dynamic than a LMS
More client-facing than a CS Platform

Check our expert guides and reports.
Boost your customer education strategy.

[EBOOK] Rethink customer onboarding & education

Assist more and more clients, always as effectively as possible. And especially, with less effort...

[GUIDE] Digital Customer Education in 2024

How to keep your end-users engaged? How to fast-track product adoption?...

[REPORT] Insights
from 2500+CS Leaders

Delve into the findings of our comprehensive study, "State of the CS Nation"

[EBOOK] Upgrade Your B2B SaaS Onboarding

You never get a second chance 
to make a first impression.

Top Customer Education Platforms

It is reported that trained customers are 68% more likely to use a product regularly, 56% ...

How to Measure the Success of Your Onboarding Process

Insufficient onboarding causes 40-60% of post-signup users to drop out...

The Best Ways To Customize Onboarding

In this article, we discuss how personalizing onboarding makes a big...

[REPORT] Insights 
from 
2500+CS Leaders

Delve into the findings of our comprehensive study, "State of the CS Nation"

[GUIDE] Digital Customer Education in 2024

How to keep your end-users engaged? How to fast-track product adoption?...

[EBOOK] Rethink Customer Onboarding & Education

Mastering product adoption rate metrics is the key to propelling your product into...

How to Measure the Success of Your Onboarding Process

Insufficient onboarding causes 40-60% of post-signup users to drop out...

What is Product Adoption Rate?

Mastering product adoption rate metrics is the key to propelling your product into...

[REPORT] Insights 
from 
2500+CS Leaders

Delve into the findings of our comprehensive study, "State of the CS Nation"

[GUIDE] Digital Customer Education in 2024

How to keep your end-users engaged? How to fast-track product adoption?...

[EBOOK] Rethink customer onboarding & education

Assist more and more clients, always as effectively as possible. And especially, with less effort...

[GUIDE] Digital Customer Education in 2024

How to keep your end-users engaged? How to fast-track product adoption?...

[REPORT] Insights 
from 
2500+CS Leaders

Delve into the findings of our comprehensive study, "State of the CS Nation"

What is Product Adoption Rate?

Mastering product adoption rate metrics is the key to propelling your product into...

Top Customer Education Platforms

It is reported that trained customers are 68% more likely to use a product regularly, 56% ...

How to Measure the Success of Your Onboarding Process

Insufficient onboarding causes 40-60% of post-signup users to drop out...

The Best Ways To Customize Onboarding

In this article, we discuss how personalizing onboarding makes a big...

[REPORT] Insights 
from 
2500+CS Leaders

Delve into the findings of our comprehensive study, "State of the CS Nation"

[GUIDE] Digital Customer Education in 2024

How to keep your end-users engaged? How to fast-track product adoption?...

[EBOOK] Rethink Customer Onboarding & Education

Mastering product adoption rate metrics is the key to propelling your product into...

How to Measure the Success of Your Onboarding Process

Insufficient onboarding causes 40-60% of post-signup users to drop out...

What is Product Adoption Rate?

Mastering product adoption rate metrics is the key to propelling your product into...

[REPORT] Insights 
from 
2500+CS Leaders

Delve into the findings of our comprehensive study, "State of the CS Nation"

[GUIDE] Digital Customer Education in 2024

How to keep your end-users engaged? How to fast-track product adoption?...