___________ !Widgets

Learning Management System

The only Customer LMS designed for CS teams.

MeltingSpot is the most powerful & easy-to-use Customer LMS for customer-facing teams. Educate customers, scale onboarding, and fast-track product adoption.

Make self-education happen

Self-education is key to your customers’ onboarding and activation. They need educational content to adopt your product by themselves. But they no longer want to waste time looking for it.

Deliver education in a user-friendly way

Your customers deserve memorable learning experiences. Offer them the right content at the right time. At no additional effort.

Boost customer onboarding

Product training and Customer Education are the two legs your customers need to walk efficiently through your product journey.

x3

faster your time to activate

-50%

in support ticket load

+30%

increase in CS team productivity

Transform Customer Education in 5 Steps

Identify critical steps on your Customer Engagement Journey.

Use all our resources, our community, and our collective of experts to define your strategy.

Understand

Plan

Map your relevant content to facilitate customer progress.

Define what is still needed to give your customers the best learning experience. You can whip up tons of content with MeltingSpot

Ebooks

forums

webinars

Helpdesk

Create your Customer Education Hub in just 2 minutes.

Stop redirecting your customers to external platforms to access your content. Keep them right within your product.

100% embeddable

Seamless experience

Create customer groups to deliver personalised cohort-based learning.

All your customers don’t have the same level of maturity. Manage access using our smart group and audience management advanced capabilities.

smart search

Dashboards

activity log

Use widgets to drop content snippets right inside your product.

Learning shouldn't be a one-size-fits-all experience. With our widgets, everyone can learn at their own pace when the content is accessible right where they need it.

Right content

Right Audience

right MomenT

Multimodal. In-app. In-context.

Engage, onboard and activate your customers the way they are.

Webinars & Workshops

Learn more

E-Learning

Learn more

Forums & Discussions

Learn more
Knowledge base
Learn more
Discover our plans
...success stories too!
How MeltingSpot Boosted Client Engagement for EnergyCAP

Learn how EnergyCap transformed operations and achieved goals with MeltingSpot, enhancing client engagement and building dynamic communities.

Centralizing Success: Worldia's Journey with MeltingSpot

Learn how MeltingSpot helped Worldia centralize content and enhance communication, leading to remarkable success for the tour operator.

Pricebee's Path to Enhanced Efficiency with MeltingSpot

MeltingSpot’s journey with Pricebee, a leading CPQ SaaS, transformed their business, specializing in construction material pricing and sales.

Optimizing Team Goals and Performance: Javelo's Journey with MeltingSpot

Javelo, part of the Tellent group, uses MeltingSpot to enhance employee performance evaluation and streamline HR processes.

Start your own success story!
Want to learn more?

[EBOOK] Rethink customer onboarding & education

Assist more and more clients, always as effectively as possible. And especially, with less effort...

[GUIDE] Digital Customer Education in 2024

How to keep your end-users engaged? How to fast-track product adoption?...

[REPORT] Insights
from 2500+CS Leaders

Delve into the findings of our comprehensive study, "State of the CS Nation"

[EBOOK] Upgrade Your B2B SaaS Onboarding

You never get a second chance 
to make a first impression.

Top Customer Education Platforms

It is reported that trained customers are 68% more likely to use a product regularly, 56% ...

How to Measure the Success of Your Onboarding Process

Insufficient onboarding causes 40-60% of post-signup users to drop out...

The Best Ways To Customize Onboarding

In this article, we discuss how personalizing onboarding makes a big...

[REPORT] Insights 
from 
2500+CS Leaders

Delve into the findings of our comprehensive study, "State of the CS Nation"

[GUIDE] Digital Customer Education in 2024

How to keep your end-users engaged? How to fast-track product adoption?...

[EBOOK] Rethink Customer Onboarding & Education

Mastering product adoption rate metrics is the key to propelling your product into...

How to Measure the Success of Your Onboarding Process

Insufficient onboarding causes 40-60% of post-signup users to drop out...

What is Product Adoption Rate?

Mastering product adoption rate metrics is the key to propelling your product into...

[REPORT] Insights 
from 
2500+CS Leaders

Delve into the findings of our comprehensive study, "State of the CS Nation"

[GUIDE] Digital Customer Education in 2024

How to keep your end-users engaged? How to fast-track product adoption?...

[EBOOK] Rethink customer onboarding & education

Assist more and more clients, always as effectively as possible. And especially, with less effort...

[GUIDE] Digital Customer Education in 2024

How to keep your end-users engaged? How to fast-track product adoption?...

[REPORT] Insights 
from 
2500+CS Leaders

Delve into the findings of our comprehensive study, "State of the CS Nation"

What is Product Adoption Rate?

Mastering product adoption rate metrics is the key to propelling your product into...

Top Customer Education Platforms

It is reported that trained customers are 68% more likely to use a product regularly, 56% ...

How to Measure the Success of Your Onboarding Process

Insufficient onboarding causes 40-60% of post-signup users to drop out...

The Best Ways To Customize Onboarding

In this article, we discuss how personalizing onboarding makes a big...

[REPORT] Insights 
from 
2500+CS Leaders

Delve into the findings of our comprehensive study, "State of the CS Nation"

[GUIDE] Digital Customer Education in 2024

How to keep your end-users engaged? How to fast-track product adoption?...

[EBOOK] Rethink Customer Onboarding & Education

Mastering product adoption rate metrics is the key to propelling your product into...

How to Measure the Success of Your Onboarding Process

Insufficient onboarding causes 40-60% of post-signup users to drop out...

What is Product Adoption Rate?

Mastering product adoption rate metrics is the key to propelling your product into...

[REPORT] Insights 
from 
2500+CS Leaders

Delve into the findings of our comprehensive study, "State of the CS Nation"

[GUIDE] Digital Customer Education in 2024

How to keep your end-users engaged? How to fast-track product adoption?...