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Use Cases
75%
of SaaS users want to be autonomous when learning new tools. That’s why implementing self-service onboarding is essential.
25%
only of software features are utilized by customers. This highlights the importance of better communication and training for users.
Digitize your CS processes and switch from 1:1 to 1
Automate customer onboarding at scale
Boost adoption and retention with ongoing in-app education
Tailor content based on user maturity
Accelerate time to activation
Centralize all resources in your product
Create content directly in your product: webinars, microlearning, forums, tutorials...
Manual, repetitive processes for every client
Scattered resources across multiple platforms
One-size-fits-all approach
Slow, resource-heavy activation process
Higher churn due to lack of ongoing education
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