Accelerate customer software adoption with in-app learning. MeltingSpot empowers your users to learn, engage, and master your product directly inside your software—ensuring seamless onboarding, higher engagement, and long-term loyalty.
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Reduce customer time-to-value by 50%.
Increase by 30% the number of customers managed per CSM.
Slash your customer support tickets by 50%.
Lower your customer churn by at least 30%.
Group Onboarding Sessions
Scale your onboarding from 1:1 to 1:many sessions.
Personalize and Automate Onboarding Paths
Create custom onboarding journeys that adapt to each user's needs.
Prevent early churn with Proactive Engagement
Identify users lagging behind and re-engage them with 1:1 messaging.
Transform helpdesk articles into Interactive Training
Convert static articles into engaging, context-driven training materials.
Assess user knowledge with Interactive Quizzes
Evaluate user knowledge and satisfaction through embedded quizzes.
Engage users with Behavioral Analytics
Use data-driven insights to engage users at the right moment.
Send automated Checkpoints and Reminders
Encourage users to stay on track with timely, automated reminders.
Provide Contextual Help and Support
Offer real-time, in-app assistance whenever users need it.
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