MeltingSpot
Learning agents for software rollouts

Go-live is done. Adoption isn’t.

A new HR tool, ERP or AI assistant only pays off if people use it right. MeltingSpot puts a learning agent inside every tool you roll out, built from your project content. It coaches every employee from day one, long after the project team has left.

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Built from your existing project docsNo development on your software
Live example: first month-end close on the new ERP. The agent walks each accountant through the new steps, right in the screen.
Companies training their teams with MeltingSpot
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The problem

Sound familiar?

Project lead

Training happened weeks before anyone needed it.

By the time people use the new tool for real, the sessions are forgotten.

IT and support

Support drowns after go-live.

The same questions, again and again. Your key users stop doing their own job.

Transformation lead

Every rollout starts from zero.

New tool, new training plan, new key users to burn out. Nothing carries over to the next project, and people find workarounds in the meantime.

Interactive demo

Luke Parker’s first day in the new CRM

How it works

From your project docs to a coach in every screen.

  1. 1

    Create your rollout agent

    Give it a mission and add your project content: process docs, training materials, the questions your key users keep getting.

    MISSION
    Get every manager autonomous on the new HR tool in 30 days
    CONTEXT
    PDFHR process guide v2✓
    XLSKey users’ FAQ, wave 1✓
    PPTGo-live training deck
  2. 2

    It appears inside the new software

    Through a browser extension, with no development on the software itself. It guides, explains and answers in context.

    PPurchasingAgent live
    CCRM and ERPAgent live
    HHR toolsAgent live
    AAI assistantsAgent live
  3. 3

    Follow adoption after go-live

    Where people get stuck, which processes are misunderstood, what to fix in the next wave. One view across all your rollouts.

    1,240employees coached
    3rollouts covered
    6sticking points
    WHERE PEOPLE GET STUCK
    Crew · Time off approval38%
    Buyflow · Cost center31%
    Tymo · Project codes19%
Trusted by 1,000 companies

Rollouts people actually use.

Chief Product Officer
“We had done everything right: the tool selection, the implementation, the training. What we were missing was someone to coach our teams every single day after go-live. That’s exactly what MeltingSpot’s AI Coach does.”
Alexandre CrosbyCPO, Europcar Mobility Group
CASE STUDY · SALESFORCE ROLLOUT

€245k saved in the first year, across 400 employees.

Context
Salesforce rolled out to several hundred sales and ops people. Adoption had stalled.
People
About 400 employees, trained inside Salesforce
What the agent does
First steps at first login, about 40 contextual tips, short lessons on 10 under-used features
-50%usage-related tickets
€612saved per employee, per year
~14hto build and go live

Keep your content. Make it used.

MeltingSpot doesn’t replace your training plan. It takes your project content into the new software, at the moment people use it, long after the project team has left.

THE PROJECT CONTENT YOU ALREADY HAVE
Process docsProcedures, how-tos
Training materialsGo-live decks, e-learning
Key users’ FAQQuestions from wave 1
Vendor documentationGuides, release notes
The new software
New purchase request
Your rollout agentjust now
Cost centers follow the new structure. For your team, it’s OPS-210. Want the 2-minute version of the new process?From your key users’ FAQ

One agent for every rollout, not a DAP per tool.

A digital adoption platform means rebuilding step-by-step tours inside each tool, a heavy implementation, and constant upkeep every time the interface changes. Your rollout agent is built from your project docs, explains the why, and carries over from one rollout to the next: a new mission, new documents, the same view on adoption.

A DAP, TOOL BY TOOL
Crew· 14 tours3 broken
Buyflow· 9 toursto rebuild
Tymo· 0 toursnot started
  • Tours to build and maintain in every tool
  • Breaks every time the software is updated
  • Shows where to click, not why it matters
ONE ROLLOUT AGENT
MISSIONSCrew go-live● LiveBuyflow wave 2● LiveTymo launchReady
  • Built from your docs, nothing to rebuild
  • Explains the process and the reason behind it
  • Adapts on its own when the software changes
YOUR NEXT WORKSHOP WITH US

Build your rollout agent with us, live.

45 minutes, for transformation and IT teams. You leave with an agent ready for your next go-live, built on your own project docs.

Let’s go →
PARTNERS

Roll out with a certified partner.

Running your project with an integrator?

Lean on a MeltingSpot-certified integrator or consulting firm, so adoption is built into your rollout from day one, not bolted on after go-live.

You deliver the rollouts?

Become a certified partner and add lasting adoption to every project you ship, with a learning agent built on each client’s own project docs.

Questions, answered.

Any web-based tool: CRM, ERP, HR tools, business apps and AI assistants. If your people use it in a browser, the agent can be there.

Make your next rollout the one people actually use.

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