Available
MCP server
Work with MeltingSpot from any MCP-compatible AI assistant: create agents, add content and pull results without switching tools.
ClaudeChatGPTGemini
Learning Agents that live inside your tools
The Trainer sitting next to every single user
MeltingSpot Learning Agents are AI assistants that live inside your tools, your SaaS product or your business apps, and train, guide and support every user in real time. They spot where people struggle and deliver the right help on the spot, with no tab-switching and no engineering.
5x
knowledge retention
50%
reduction in support tickets
4h
to go live
Start free
No credit card · Free until you go live.
SalesforceHubSpotOracleSAPWorkdayJiraMicrosoft 365ServiceNowSalesforceHubSpotOracleSAPWorkdayJiraMicrosoft 365ServiceNow
Built for real performance challenges
CONVERSATIONAL
A real dialogue, not a series of tooltips.
MeltingSpot doesn't just push messages. It talks with users. Two-way. Natural. Users can ask follow-ups, request clarification, or skip ahead. The interaction feels like talking to a colleague who knows what they're doing, not clicking through a help bot.
A user asks how to share a report. MeltingSpot doesn't just push a doc. It asks: "Should they have view or edit access?" then guides through the steps. Real back-and-forth, not a static FAQ.
PROACTIVE
MeltingSpot steps in before they ask.
MeltingSpot acts first. It doesn't just answer questions. It anticipates blockers, prevents errors, and surfaces the right resource before the user even realizes they're stuck.
In an ERP: A user starts entering a purchase order with an invalid vendor code format. MeltingSpot steps in before they hit submit: "That format doesn't match the entry rules. Here's how to fix it."
PERSONALIZED
MeltingSpot adapts to every user's context.
MeltingSpot knows who's using which software, their role, their level, and what they're trying to do. Every intervention is spot-on. Never generic, never off-topic.
A new SaaS user gets a different walkthrough than a six-month power user. A new hire on Workday gets coached differently than an experienced manager. Same software, different coaching, always relevant.
CROSS-PLATFORM
MeltingSpot follows users across every tool.
Your teams work across many tools every day, especially in enterprise contexts: CRM, ERP, HRIS, internal apps. MeltingSpot follows them everywhere, with consistent context, without getting in the way.
One Learning Agent, all tools: the same user gets guided in Salesforce for their pipeline, in Workday for HR tasks, and in your internal app for custom workflows, with consistent context across every tool.
MeltingSpot picks the right format for every situation
Every coaching need is different. MeltingSpot combines 5 intervention modes based on what the user actually needs in the moment.
CONVERSATION· Melty reaches out. The user responds.
The most natural format: a live conversation inside the interface, triggered by Melty the moment it detects a need. Users don't go looking for help. Help comes to them.
Hey Thomas! I see you're creating a new opportunity. Have you linked the account yet? It's required to trigger the sales approval flow.
No, I'm not sure where to find that.
No worries! Click the 'Account' field at the top of the form and type the client name. I'll highlight it for you.
ACADEMY
Everything you create, in one organized Academy.
When the admin turns it on, every piece of content MeltingSpot creates is gathered in a branded Academy your users can browse on demand: organized into collections, with upcoming live sessions, past webinar replays and discussion forums. Learning is both proactive in the tools and available when people go looking.
- Organized into collections, not a flat list
- Live sessions, replays and on-demand lessons
- Discussion forums to ask and share
Academy
Learning hub
Search
Collections
Getting started
Admin mastery
Power user
Upcoming liveLIVE
Live Q&A: rolling out to your team
Thu 30 Oct · 2:00pm
Webinar replay
Deal stages in the CRM, explained
Replay · 24 min
Lesson
Onboarding a new account
On-demand · 6 min
Discussion
12 repliesHow do you handle pricing objections?
Deploy your Learning Agents in less than a day. Not in 6 months.
Legacy adoption platforms require heavy IT projects. MeltingSpot deploys without complex integrations, dedicated devs, or architecture overhauls.
Step 1
Configure your Learning Agent
Name your Learning Agent, set its languages, tone, and company context. Add your key business processes. MeltingSpot adapts entirely to your identity.
~10 min
Step 2
Define coaching zones
Visually point to the pages, modules, and fields where the Learning Agent should intervene. You set the priorities, MeltingSpot handles the targeting automatically.
~30 min
Step 3
Import or create content
Import your existing docs, PDFs, or session replays. AI generates the coaching content for you. Or create from scratch in a few clicks. No blank page, ever.
~1 hour
Step 4
Analyze and optimize
Track adoption in real time, surface new friction zones, and measure return on investment. Iterate continuously, no technical intervention required.
Ongoing
MCP connector
Run MeltingSpot from your AI assistant
MeltingSpot ships an MCP connector, so the AI assistants your teams already use can read and act on your platform, in plain language. The same actions as our API, no code.
MeltingSpot
your workspace
Claude
ChatGPT
Gemini
Perplexity
Cursor
Ask
- “List the members of our onboarding group.”
- “How many people were active this week?”
- “Who registered for our next session?”
Act
- “Add these new hires to the onboarding group.”
- “Create a group for the Q4 launch team.”
- “Update the description of our space.”
Integrations
Fits your stack. Passes your IT review.
MeltingSpot plugs into the tools you already run. Data flows in and out through open standards, and your IT team keeps control.
Coming soon
Knowledge base connectors
Sync your LMS, wikis and helpdesk, so agents always train people on your latest content.
LMSWikisHelpdesk
Available
Webhooks
Push learning events (completions, checks passed, sticking points) to your CRM, HRIS or data stack in real time.
CreationCompletionsUpdates
Read the webhooks docs →Available
REST API
Manage users, groups, agents and results from your own systems. Keep MeltingSpot in sync with your HRIS or data warehouse.
UsersGroupsResultsContent
Available
SSO
People sign in with your company identity provider. No extra password, and access follows your existing rules.
OpenID ConnectJWT
Read the SSO docs →Available
Browser extension & SDK
A browser extension for enterprise software, an SDK for your own product. Nothing changes in the software itself.
All Browsers Extension BuilderSDK
Trust-ready
Built to be trusted.
Compliant by design.
GDPR compliant
User data processed in compliance with GDPR. No personal data shared with third parties.
Enterprise-grade security
Data encrypted in transit and at rest. SOC 2 Type II certified infrastructure.
SSO & access control
Native SAML/SSO integration. Role-based access control for admins, editors, and viewers.
EU data hosting
All data hosted in EU data centers. Full data residency compliance for regulated industries.
Got questions?
We've got answers.
Your Learning Agents live in less than a day
Try it free, no strings attached. Or get a free demo to see how it works in your product, your context, your use case.
No credit card · Free until you go live.
500+
Companies
2M+
Users guided
< 5 min
Setup time