Product Marketing
Launch emails don’t get read.
Release notes, changelogs, newsletters. Your launch reaches inboxes, not the product.
Learning agents for product marketing
You ship features. Customers don’t notice.
MeltingSpot puts a learning agent inside your product. It shows each new feature right where it lives, in a minute, and brings customer feedback back to your team.
Built from your existing release notes and docsOne snippet in your product
Live example: a new feature ships. The agent offers a 1-minute tour right where it lives, then collects feedback for your product team.
SaaS companies training their customers with MeltingSpot
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The problem
Sound familiar?
Interactive demo
Charlotte Reed’s return from holiday on Clarke
How it works
From your release notes to adoption in your product.
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Create your first Agent
Give it a mission (launch a feature, drive adoption of a module) and add your content: release notes, feature docs, launch deck, videos.
MISSIONGet 30% of active accounts using AI summary in 30 daysCONTEXTDOCRelease notes v4.2✓PPTLaunch deck: AI summary✓VIDFeature demo video - 2
Add one snippet to your product
The agent offers each new feature right where it lives, shows it in a minute, answers questions and checks they got it.
YYour web appAgent liveNNew featuresAgent liveFFeedbackAgent liveHHelp centerAgent live - 3
See adoption, feature by feature
Who tried it, who adopted it, what they said. Bring real feedback to your next launch.
WHY CUSTOMERS DON’T ADOPT YET3,480customers reached38%tried the feature214feedback repliesNot sure it fits their case39%Can’t find the setting26%Waiting for their team14%
Trusted by 1,000 companies
Product teams already launching inside their product.
“Our launches used to peak on day one and fade by Friday. Now each feature is shown right where it lives, inside the product, and we get feedback the same week.”
Keep your content. Make it used.
MeltingSpot doesn’t replace your release notes. It takes them into your product, right where each feature lives, and makes every launch land.
THE LAUNCH CONTENT YOU ALREADY HAVE
Release notesChangelog, what’s new
Help centerFeature docs, how-tos
Launch contentPositioning, decks
Videos and webinarsDemos, replays
YOUR NEXT WORKSHOP WITH US
Let’s go →Get customers to actually use your new features.
A 45-minute live workshop for SaaS teams. You leave with an agent ready for your next launch.
Questions, answered.
No. A tour shows where to click. The agent explains why the feature matters for this customer, answers questions and checks they got it.
Where the feature lives. You choose the page and the moment in the admin, and the agent offers the tour there. It never reads your customers’ data.
Yes. The agent asks at the right moment, and the answers come back to your product team.
No. One snippet, once. Then you update the agent with your new content, without a release.
Start free. Then you pay for the customers who actually learn with the agent, not for seats.