The Trainer sitting next to every single user
MeltingSpot embeds directly into your software and assists your users in real time, no tab-switching, no documentation hunting, no waiting on support.
5x
software adoption
50%
reduction in support tickets
4h
to go live
Built for real performance challenges
MeltingSpot answers every question, instantly.
MeltingSpot doesn't wait to be asked. It starts the conversation, reaches out to users at the right moment, and offers help naturally, like a knowledgeable colleague poking their head around the corner.
In Salesforce: MeltingSpot detects that a rep opened an opportunity without updating "Next Step" in 5 days. It reaches out: "Sarah, this deal's been sitting, want help drafting the follow-up?"
MeltingSpot steps in before they ask.
MeltingSpot acts first. It doesn't just answer questions. It anticipates blockers, prevents errors, and surfaces the right resource before the user even realizes they're stuck.
In an ERP: A user starts entering a purchase order with an invalid vendor code format. MeltingSpot steps in before they hit submit: "That format doesn't match the entry rules. Here's how to fix it."
MeltingSpot adapts to every user's context.
MeltingSpot knows the user's context: their role, their proficiency level, your company's processes, and your AI agents. Every intervention is spot-on: never generic, never off-topic.
HR context: MeltingSpot coaches a new hire discovering the HRIS very differently from a seasoned manager trying to streamline their leave approval workflows.
MeltingSpot follows users across every tool.
MeltingSpot follows your users across every tool they work in: CRM, ERP, HRIS, internal tools... without getting in the way. Present when needed. Invisible the rest of the time.
One coach, all tools: The same user gets guided in Salesforce for their pipeline, in Workday for HR tasks, and in your internal app for custom workflows, with consistent context across every tool.
MeltingSpot picks the right format for every situation
Every coaching need is different. MeltingSpot combines 4 intervention modes based on what the user actually needs in the moment.
The most natural format: a live conversation inside the interface, triggered by Melty the moment it detects a need. Users don't go looking for help. Help comes to them.
Hey Thomas! I see you're creating a new opportunity. Have you linked the account yet? It's required to trigger the sales approval flow.
No, I'm not sure where to find that.
No worries! Click the 'Account' field at the top of the form and type the client name. I'll highlight it for you.
Live in a day. Not in six months.
Legacy DAPs require heavy IT projects. MeltingSpot deploys without complex integrations, dedicated devs, or architecture overhauls.
Configure your coach
Name your coach, set its languages, tone, and company context. Add your key business processes. MeltingSpot adapts entirely to your identity.
Define coaching zones
Visually point to the pages, modules, and fields where the coach should intervene. You set the priorities, MeltingSpot locks on automatically.
Import or create content
Import your existing docs, PDFs, or session replays. AI generates the coaching content for you. Or create from scratch in a few clicks. No blank page, ever.
Analyze and optimize
Track adoption in real time, surface new friction zones, and measure return on investment. Iterate continuously, no technical intervention required.
Built for enterprise.
Compliant by design.
GDPR compliant
User data processed in compliance with GDPR. No personal data shared with third parties.
Enterprise-grade security
Data encrypted in transit and at rest. SOC 2 Type II certified infrastructure.
SSO & access control
Native SAML/SSO integration. Role-based access control for admins, editors, and viewers.
EU data hosting
All data hosted in EU data centers. Full data residency compliance for regulated industries.
Got questions?
We've got answers.
Your AI Coach live in less than a day
Try it free, no strings attached. Or get a free demo to see how it works in your product, your context, your use case.
500+
Companies
2M+
Users guided
< 5 min
Setup time