Trusted by +1000 SaaS & Professional Services
With MeltingSpot, enable your customers to explore your features throughout their entire customer journey. Within your product, they can attend events and workshops, access forums with helpful answers, and engage in 1:1 chats with your team.
Scale Customer Onboarding
Maintaining high quality onboarding is one of the top challenges that comes with a growing customer base. Time to implement 1: many interactions and relieve your CS team workload!
Accelerate Product Adoption
Your customers deserve memorable learning experiences. Offer them the right content at the right time.
Increase Upsell & Customer Advocacy
Identify high potential (or at risk) customers to facilitate renewals and upsells. Pamper your customers and they will be your greatest ambassadors...
Organize video Training Sessions, Product updates, Customer Case Studies, and more.
IN YOUR PRODUCT
IN YOUR WEBAPP
IN YOUR WEBSITE
Embed customer education features in any interface with a single code script #LowCode
x3
faster your time to activate
-50%
in support ticket load
+30%
increase in CS team productivity
Daniella Weston
Customer Marketing Manager