Make your software feel like a teammate. Finally!

MeltingSpot is a Digital Adoption and User Training Platform that goes beyond traditional step-by-step guidance. Its AI Agent delivers contextual guidance and training directly inside software, driving sustainable adoption while reducing training and support costs.
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Trusted by 1,000+ teams like Uber, Conductor and Sellsy
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Dedicated assistance for all your adoption goals!

Explain
Eliminate confusion before it starts. Give users the right clue exactly when they hesitate.
Show
Transform “I don’t know how” into “Got it!” with instant, visual guidance inside your product.
Train
Turn every learning moment into progress, from quick lessons to live sessions and guided paths.
Fields often filled wrong? Tooltips fix errors instantly and ensures clean, reliable data.
Too many recurring questions? Forums let users help each other and lightens your support load.
Feature underused? Tutorials show how it works with a 1-minute in-app walkthrough.
Key process ignored? Documents surface the right resource exactly where users need it.
Knowledge fading after onboarding? Microlearnings reinforce it through short in-app lessons.
Users stuck midway? Learning Paths guide every profile step-by-step toward full adoption.
New workflow launched? Webinars train your teams live, without leaving the app.

Empowering Software Adoption for vendors and enterprises alike

Enterprise Software Adoption

Employee Software Adoption

Upskill your teams to master CRMs, ERPs, and all business softwares. Boost productivity, improve user satisfaction, and reduce support requests.

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Software adoption
Training costs
Customer Onboarding

Customer Software Adoption

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Support tickets
Time-to-activation

Enable users to independently master your software, accelerating adoption and reducing churn, while freeing your CS team from repetitive, low-value training tasks.

Here’s how it works
IN-APP

1. Connect MeltingSpot to your software

MeltingSpot integrates seamlessly with your tools and detects where users struggle. We identify the exact moments where training is needed and deliver targeted, contextual learning, right inside your software.

Watch how it works (2-min video)
Content Authoring

2. Create training resources

Craft any training and guidance experience (tooltips, micro-courses, learning paths, tutorials, webinars) right inside your software. Instantly generate new training content with AI from your helpdesk, articles, or videos. No extra tools required.

Watch how it works (2-min video)
julia georgi meltingspot
Jonny Tennyson
Head of Digital Adoption
With MeltingSpot’s in-app integration and SSO, we finally deliver the right training to the right user at the right moment. Engagement went up immediately and adoption followed.
In-context

3. Deliver the right content, to the right user, at the right time

MeltingSpot delivers contextual guidance and training directly inside your software. Users learn while they work, in the flow of action. This boosts understanding, retention, and long-term adoption, without ever leaving the tool.

Watch how it works (2-min video)
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Julia Georgi
Co-founder & COO
Instead of educating users through emails and external tools, we now train them directly inside our software. MeltingSpot transformed our user education and adoption increased instantly.
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analytics

4. Measure Performance with Precision

Track adoption, training completion, skill gaps, and content performance in real time. MeltingSpot gives you the insights you need to optimize onboarding, reduce support tickets, and improve user mastery.

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Pierre-Yves GARCIA
CEO
We wanted to stop sending our users to external tools for training. With MeltingSpot, we deliver all our courses and webinars directly inside our software, making learning seamless for everyone. Plus, content creation is incredibly simple for our teams.
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Check our expert guides and reports.
Boost your digital software adoption strategy.

Enterprise In-App Training

A strategic guide for Enterprise Leaders to transform business softwares training.

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Digital Customer Education

A strategic guide for SaaS leaders 
to transform the their software adoption.

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AI agent for Digital Adoption
and User Training
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PRODUCT
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SOLUTION
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RESOURCES
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CHEAT SHEETS
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